Packing things would be the toughest and stressful experience that may happen to you when you are moving to a new place. Let’s say that you are going to Perth and leaving NSW. That would be quite a distance, right? So, you have to make sure that all boxes are ready for pick up on your moving day.
I know how difficult it is to sort and organize everything. What you have just done to make sure that all stuffs are packed well is not a joke. Let’s say that it took you sleepless days and counted weeks to complete your packing task or checklist. So, you would not surely do anything to spoil your moving day.
But, what if during your moving day, something went wrong with the truck that is supposed to pick up your stuff? I know that the Home Removals Company did not plan this to happen. And then, I also cannot blame you, if you will get disappointed and would be angry for the delay. So, what should you do when you are in this situation?
Look, if you are going to get mad and angry with the situation, then this will just stress you out. So, consider this as a wrong behavior. I know that it is normal, but this feeling won’t help. So, try to calm down and relax.
Talk to the company
Of course, the Home Removals Company will let you know about what happened to the truck, right? Now, you have to talk to the representative nicely. You have to ask what solutions must be done to handle the problem.
If the company can provide a different truck, then that’s good. But, if they will ask you to wait and apologize for the inconvenience, then accept it. This might be their only option left. They may have other trucks, but if it is not available during this time, then you cannot do anything, but to wait.
The company may offer you incentives or deals. They may even pay you for the delay. So, just ask for any possible offer they can give you.
Don’t freak out
For example, it took you a couple of hours to wait, do not ever freak out. And then, do not even scold and shout at the Home Removals staff when they already arrive. I am sure that they did not mean to cause you delay. So, be patient and understanding because unexpected situations like this may really happen. Try to smile to keep the transport away from bad luck.